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Senior Service Advisor

An exciting opportunity has arisen for a Senior Service Advisor based in a main dealership in Tunbridge Wells.

The Main Purpose of this Role:
To lead and manage the Centre's service activity profitability targets and deliver the customer service experience.

Other Responsibilities:
Manage the day to day operations of the service department to ensure the achievement of key targets.
Continuously reviews and improves service processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability and quality of workmanship.
Ensures all service advisors make customer follow up calls within agreed timescales.
Monitors staff training needs, ensuring training and development plans are in place and up to date for all members of the team.
ensure the team maintain a professional manner and high standards of personal presentation at all times.

The Successful Candidate:
Will have 2- 3 years experience within a main dealership.
Previous Senior Service Advisor or Service Advisor Experience,
Excellent track record of customer service.


Apply now for immediate interview!
Company Morgan Jones Recruitment Consultants
Job Reference CA544
Job Type Permanent
Start Date ASAP
Salary £22,000 - £25,000 OTE
Contact Name Bliss Pidduck
Contact Number 01227 762233
Contact Email bliss@morganjones.net
Location Tunbridge Wells
Industry Motor Trade, Driver
Date Posted 09/02/2009 11:39:32
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